Shipping policy
At Dolerstore, we are dedicated to ensuring the successful and timely delivery of your packages. To guarantee this, we kindly request that you provide accurate address information that includes all necessary details. The use of proper abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is crucial in ensuring that your delivery is on time. We cannot assume responsibility for lost, misplaced, or improperly delivered shipments that result from inaccurate or incorrectly entered address information during the purchase.
Please note that all orders are subject to a processing time, separate from the time required for the shipment to reach its final destination.
Order Processing Time: The processing time for orders is 5 to 7 working days (Monday to Friday), excluding weekends and holidays.
Standard Shipping:
USA Shipping Rate:
- $7.95 shipping fee
Please be aware that transit times depend on various factors. In the United States, anticipate a transit time of 7 to 10 business days (Monday to Friday), and for the Rest of the World, transit time averages 7 to 15 business days (Monday to Friday), excluding Saturdays, Sundays, and holidays.
Total Estimated Delivery Time: The total estimated delivery time is the order processing time plus the estimated shipping time, which is 12 to 17 business days (Monday to Friday) in the United States, excluding Saturdays, Sundays, and holidays.
For the Rest of the World, transit time averages 17 to 24 business days (Monday to Friday), excluding Saturdays, Sundays, and holidays.
Order Cut-Off Time: Our order cut-off time is 5:00 PM (GMT-05:00) Eastern Standard Time, New York.
Cancellation Policy: You can cancel your order within 24 hours of placing it if you change your mind. However, once your order has been sent to the fulfillment center, we are unable to accept cancellations.
This Shipping Policy is designed to uphold our commitment to providing you with the best possible service. Thank you for choosing Dolerstore.